PRIVACY POLICY
Echelon Timepieces LLC respects your privacy. This policy explains how we collect, use, and share information when you visit echelontimepieces.com, submit an inquiry, or place an order.
INFORMATION WE COLLECT
We may collect information you provide, including your name, email address, phone number, billing and shipping details, order information, and messages. Our website and service providers may also collect device, browser, cookie, and usage information needed to operate, secure, and improve the site.
HOW WE USE INFORMATION
We use information to process orders, arrange insured shipping, respond to inquiries, provide customer service, prevent fraud, maintain records, improve our services, and comply with legal obligations.
GOOGLE CUSTOMER REVIEWS
After checkout, customers may be offered the option to participate in Google Customer Reviews. If you opt in, we share your order number, email address, delivery country, and estimated delivery date with Google so Google can send a review invitation after delivery. Google may use cookies, web beacons, or similar technologies in connection with this program. Participation is optional. Google handles information according to its own privacy policy.
COOKIES AND YOUR CHOICES
We and our service providers may use cookies or similar technologies for essential site functions, analytics, fraud prevention, and integrated services. You can manage cookies through your browser settings and any cookie controls displayed on our site. Disabling cookies may affect site functionality.
SERVICE PROVIDERS
We may share information with companies that help us operate the website, process payments, fulfill and insure shipments, prevent fraud, provide analytics, or deliver customer-review services. We do not sell personal information.
DATA SECURITY AND RETENTION
We use reasonable safeguards and retain information only as long as needed for business, legal, accounting, security, and customer-service purposes. No method of transmission or storage is completely secure.
CONTACT US
For privacy questions or requests, contact Echelon Timepieces LLC at echelontimepieces@gmail.com or 717-725-1101.